How intelligent RPA helped a global bank save $1M a year
This global financial institution, comprised of 189 member countries, provides financing, policy advice, and technical assistance to developing countries. The bank spans 120 global locations and employs over 10,000 people hailing from 170 different countries.
What is the challenge?
>> Track and manage hundreds of Human Resource (HR) onboarding forms from many countries and in many language formats to serve its over 10,000 employees.
>> The HRMS was comprised of 5 employees manually sorting and filing thousands of forms with hundreds of variations.
What is the solution?
>> The high volume of HR forms includes multiple data points in semi-structured formats. The process was a perfect fit for Automation Anywhere’s® IQ Bot™.
>> Schedule a Task Bots to download case files and feed them to IQ Bot for data extraction.
After extracted data is cleansed, each record is eventually entered into the organization’s HRMS system automatically.
What are the benefits?
>> $1M annual cost savings
>> 91% Straight-through processing rate
>> 40% HRMS volume automated
>> 60% HR forms cataloged
>> Zero Errors on processed HR forms
>> 70% Time saved compared to the old process
How RPA can eliminate manual steps in medical data entry with ROI 628%
For more than 30 years, Cerner has been executing on its vision to make healthcare safer and more efficient. The company provides systems for individual consumers, single-doctor practices, hospitals, employers, and countries. Cerner solutions support evidence-based clinical decisions, prevent medical errors, and empower patients in their care. They are used in approximately 10,000 facilities around the world including more than 2,700 hospitals
What is the challenge?
>> Cerner’s Ambulatory division is responsible for setting up electronic medical records (EMR) systems for health care providers, focused on smaller doctor’s offices and clinics that may have existing records in a number of different applications, spreadsheets, and formats, as well as paper.
>> the systems engineers recognized that their manual processes were both cumbersome and potentially error-prone. To reduce manual data entry and conversion and accelerate the process of bringing new clients online with EMRs, the team began to explore automation tools.
What is the strategy?
>> The tools they sought needed to be able to read data from Excel and transmit it to other Cerner tools as well as validate that the data was being built accurately through screenshots and log files.
>> The team built a business case for the investment and began the deployment with a small initial investment for a single license. It took one systems engineer about 3 months to create the first working model, which had about 15 different components.
What are the benefits?
>> Increased developer productivity by 60%
>> Avoided .5 additional FTEs per year (FTEs is a unit that indicates the workload)
>> Annual Return on Investment: 628 % in 6 months of The total time to value, or payback period, for the project
